Discover Your Travel Roots

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Privacy Policy

Last updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support. This includes your name, email address, phone number, travel preferences, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted partners who assist us in operating our website and conducting our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected]

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Terms of Service

Last updated: December 2024

Acceptance of Terms

By accessing and using our services, you accept and agree to be bound by the terms and provision of this agreement.

Service Description

Reliable Travel Roots provides travel planning and booking services. We act as an intermediary between you and travel service providers.

Booking and Payment

All bookings are subject to availability and confirmation. Payment terms vary by service and will be clearly communicated during the booking process.

Cancellation Policy

Cancellation policies vary by service provider and booking type. Specific terms will be provided at the time of booking.

Limitation of Liability

Our liability is limited to the amount paid for our services. We are not responsible for the acts or omissions of third-party service providers.

Governing Law

These terms are governed by the laws of California, United States.

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Cookie Policy

Last updated: December 2024

What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit our website. They help us provide you with a better experience.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to track visitors across websites for advertising purposes

Managing Cookies

You can control and manage cookies through your browser settings. Please note that removing or blocking cookies may impact your user experience.

Third-Party Cookies

We may use third-party services that place cookies on your device. These are governed by the respective third parties' privacy policies.

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DMCA Policy

Last updated: December 2024

Copyright Infringement Notification

We respect the intellectual property rights of others and expect our users to do the same. We will respond to clear notices of alleged copyright infringement.

Filing a DMCA Notice

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Your contact information
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act

Designated Agent

DMCA notices should be sent to: [email protected]

Counter-Notification

If you believe your content was removed in error, you may file a counter-notification with the same contact information.

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GDPR Compliance

Last updated: December 2024

Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights regarding your personal data:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your personal data

Legal Basis for Processing

We process your personal data based on:

• Your consent
• Performance of a contract
• Legal obligations
• Legitimate interests

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at: [email protected]

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority.